GUEST BLOG | Building Safer Outcomes, Not Just Better Buildings

By Richard Harral, Chief Executive Officer at Chartered Association of Building Engineers (CABE)

The drive to deliver safer buildings has never been more important, or more urgent. At Chartered Association of Building Engineers (CABE) we are a multidisciplinary Professional Engineering Institute with a Royal Charter.

Our members work across the full project lifecycle, and we are an active and engaged community, deeply committed to improving the built environment, and, above all, to making buildings safer for the people who use them.

There’s a growing consensus in the industry as to where we need to end up in terms of safety. We need to ensure that everyone involved in designing, specifying, constructing and maintaining buildings is assessed for competence and that there is a clearly defined understanding what they can and cannot do safely. The truth is our industry has not always done this well. In fact, competence has often been managed in a patchy, inconsistent way, or sometimes not at all.

It is no longer acceptable to claim that a person, system or product can be trusted simply because we believe that is the case. In particular, third-party testing of products becomes fundamental, not only in enabling designers to have confidence in what they are specifying, but also to help rebuild trust in a broader sense; that the products are going to deliver the safe outcomes people quite rightly expect.

This means that we have to move beyond minimum standards of compliance. It’s critical that product and system manufacturers and everyone in the industry starts to look at how they deliver the right outcome, rather than simply box ticking to secure sign off from building control or any other authority.

This is why the new competence frameworks that are being developed by the Industry Competence Steering Group (ICSG) and BSI, and the new ways of applying them, are so valuable. One good example of these new standards is  BS 8670-2, a companion to BS 8670-1, which is the core criteria for building safety and competence frameworks. While Part One sets our general principals, Part Two focuses on construction products and sets out what competencies people need have to be able to specify, use, install, maintain and manage construction products to ensure the right outcomes.

The shift towards competency based systems will help continuously upskill our industry. It will encourage people to seek out learning that’s directly relevant and applicable and focuses on maintaining competence throughout their career. In relation to construction products, this will be vital in helping everyone make better decisions throughout the life of a building.

The Building Safety Act (2022) has changed people’s accountabilities; and the timescales in which they can be held to account. This means that in addition to focusing on safe outcomes, everyone has to be more mindful about how they can defend their decisions if something does go wrong.

The advice we give is simple: when in doubt, apply the precautionary principle. What does that mean in practice? It means utilising systems and approaches that you know, understand and trust. It means adding extra levels of mitigation to ensure higher degrees of certainty that the systems and products you are using are going to perform as expected, throughout the lifecycle of the building.

It’s important that construction professionals, building users and the residents who they serve have peace of mind and confidence that the right outcomes are being achieved in a context where buildings are becoming increasingly complex, we are asking them to perform to higher standards over time, both in terms of safety and energy efficiency. The only way that we are going to achieve this peace of mind is if we think differently about how we design and specify.

That means taking a holistic view of building performance. We have to consider how each element will perform in relation to and in combination with others, rather than looking at a single product’s conformity. We must also look at additional levels of mitigation where we have any concerns, or doubts, about the overall performance of the building when it’s actually in use.

This definitely means leaning to a greater extent on third-party certification and testing of both products and systems – and increasing the number of systems that are tested at scale. It may also mean narrowing the supply chain we use so that we work with products and systems on a more frequent basis. We must become more familiar and confident in the way that they perform and in the way that we need to use them.

This is where manufacturers have a critical role to play, by providing tested, well-documented solutions and the technical support that helps designers and contractors specify with confidence. IG Masonry Support clearly understand this imperative, and it is great to see the investment they are making in helping delivery better quality and safer outcomes.

At CABE, we are committed to working with proactive professionals to, help build a safe, sustainable and equitable built environment. This is important to our members, who are professionals with a real passion for the work that they do. It’s also fundamental to ensuring that people are safe, and feel safe in the homes and workplaces that matter to them.

 

NEWS | Industry-first BBA Certification Achieved for Welded Masonry Support System

IG Masonry Support is delighted to announce that our Welded Masonry Support (WMS) system is British Board of Agrément (BBA) certified, becoming the first masonry support manufacturer to receive this certification for a masonry support system. This important third-party endorsement of the product’s performance provides specifiers and contractors with added confidence that our WMS system has been rigorously tested to meet industry standards.

The British Board of Agrément is one of the UK’s leading notified bodies offering approval, certification, and test services to manufacturers of products and systems supplying the construction industry. BBA approval is recognised by building control, government departments, architects, local authorities, specifiers, and industry insurers like the National House Builders Council (NHBC).

Commenting on the BBA certification, Kyle Alexander, General Manager of IG Masonry Support, said: “We are thrilled to achieve this independent certification on our product, which is as important to us as a business as I believe it is for our customers.

“The certification provides that added re-assurance and confidence needed at a time with legislation changes such as Approved Document B and most recently the Building Safety Act. It makes us proud to know that IG Masonry Support continues to raise the bar and be at the forefront of positive change in our industry.”

We’re proud to add this latest BBA certification to our extensive portfolio, which already includes B.O.S.S., B.O.S.S. A1, Brick Slip Lintels, Brick Panel System – further strengthening our position as a leading supplier of masonry support systems. It reinforces our commitment to going above and beyond for its customers, providing peace of mind at every stage of a project.

This dedication lies at the heart of our Sleep Like A Baby campaign, which highlights our focus on Building Safety Act compliance, in-house manufacturing excellence, and the consistent delivery of fully accredited, industry-leading products.

View our BBA certificate.

NEWS | Paul Graham Celebrates 20 Years with Keystone Group

Paul Graham, Director within IG Masonry Support, celebrates an incredible milestone – 20 years with the Keystone Group. To mark the occasion, we sat down with Paul to reflect on his career journey, revisiting standout projects, key achievements, and the memorable moments that have shaped his two decades with the business. 

 

Q. Looking back over your 20 years within the Keystone Group, what has been your proudest achievement within the company?

A. There’s been a lot of great moments, but the last few years, being involved in our expansion into North America, that’s definitely up there. It was a big challenge, but to play a key part in getting IG Masonry Support established over there has been a huge highlight for me. When I think back to where we started, it’s amazing to see how far we’ve come.

 

Q. What’s one lesson you’ve learned in your career that you think has been key to your success within the Keystone Group?

A. For me, it’s all about being adaptable. Things change so quickly – new products, new markets, new management or new teams. You’ve got to be willing to learn and adjust. And persistence too – nothing worth doing comes easy, but if you keep at it, you’ll get there

 

Q. How have you seen the company evolve over the past two decades, and what has been your fondest memory?

A. The company has completely transformed. From one site and a small team to multiple sites, loads of new products, and now a presence in different continents – it’s been incredible to watch. My favourite memories are those big milestone moments – like opening new facilities or getting our first order in London or Toronto or New York. Those are the times when you stop and think, “Wow, we’re really doing this.”

 

Q. If you could go back to your first day in the job, what advice would you give your younger self?

A. I’d tell myself to have a bit more confidence and not be afraid to jump in at the deep end. The best learning comes when you push yourself, and looking back, I’d say take those opportunities sooner rather than later. Keystone Group has so many opportunities –  my advice to anyone who wants to develop or progress in the Group – put your hand up and jump in with two feet!

 

Q. What excites you most about the future within IG Masonry Support and the wider Keystone Group?

A. Definitely the opportunities ahead. We’ve got innovation, sustainability, and a real ambition to develop further into Europe and North America with all our Group products. It feels like there’s so much still to come, and being part of a team that’s shaping the industry both here and across the world is really exciting.

 

Owen Coyle, CEO of the Steel Division, Keystone Group, said:  

“Any major milestone or achievement in the Keystone Group was usually carved out by a small group of focused and dedicated people- Paul has been one of those people, on a number or projects and major milestones. A great asset to the team and The Keystone Group.” 

 

Andy Neal, Managing Director of IG Masonry Support, added: “Paul’s dedication and leadership have been central to the growth and success of IG Masonry Support. His commitment to excellence and innovation continues to make a lasting impact, and we’re proud to celebrate this milestone with him.” 

NEWS | Independent ISO 14001 Accreditation Achieved

IG Masonry Support is delighted to announce that we have secured ISO 14001:2015 Environmental Management System certification, marking a significant milestone in our ongoing commitment to reducing our environmental footprint.

ISO 14001 is the internationally recognised standard for environmental management, providing a framework for organisations to improve performance through more efficient resource use and waste reduction. This achievement underscores our dedication to embedding sustainable practices across our operations.

Previously covered under the wider Keystone Group’s ISO 14001 certification, we sought our own accreditation to ensure the standard reflected the environmental performance of all our sites directly.

“We are incredibly proud to have achieved our own ISO 14001 certification,” said Judith Mitchell, Environmental, Health and Safety Officer at IG Masonry Support. “Sustainability is not just a corporate responsibility for us – it’s a core part of how we operate. This accreditation demonstrates our commitment to protecting the environment while continuing to deliver the highest quality products and services to our customers.”

The certification follows a rigorous independent audit by the British Board of Agrément (BBA), confirming that our company has robust environmental management systems in place – from waste reduction and energy efficiency initiatives to sustainable sourcing and continuous performance monitoring.

This milestone supports our company’s broader ESG (Environmental, Social, and Governance) objectives and its mission to lead the construction sector in environmental innovation. We continue to invest in eco-conscious technologies, materials, and processes that contribute to a greener built environment.

For more information about our certifications and accreditations, visit our resources hub.

EVENT | Brick Works Belfast with IG Masonry Support and Brick & Stone

IG Masonry Support is pleased to collaborate with Brick & Stone and the Brick Development Association (BDA) for the 2025 Brick Works Series – a nationwide programme aimed at fostering dialogue around modern brick architecture and masonry support systems.

The Brick Works Series comprises a number of lively and educational evening events designed to highlight the adaptability and creativity of contemporary brick design. These gatherings also offer professionals a valuable chance to connect with industry peers and earn continuing professional development (CPD) credits.

Each event in the series will include presentations by some of the UK’s leading architectural voices, sharing insights on innovative brick applications in today’s built environment. Attendees can expect to explore the latest trends in brickwork and celebrate the craftsmanship behind cutting-edge design.

With the support of IG Masonry Support and Brick & Stone, the 2025 series will, for the first time, include a stop in Belfast. This event will spotlight inventive brick architecture, honour expert craftsmanship, and explore the environmental advantages of clay brick.

The Belfast edition of Brick Works will take place on Thursday 7th August, from 5:00 PM to 9:00 PM, at the Titanic Distillery. It is open to architects, specifiers, contractors, and anyone with a passion for brick design.

The Brick Works Series offers an exclusive forum for thought leadership, learning, and professional networking. Participants will gain valuable insights into how clay brick continues to shape both the visual and sustainable future of UK architecture.

For further details and to reserve your place, please visit the BDA Brick Works Series website.

 

NEWS | Kyle Alexander promoted to General Manager

IG Masonry Support, a division of The Keystone Group, has announced the promotion of Kyle Alexander to General Manager, reinforcing the company’s commitment to providing innovative products and exceptional service to its valued customers.

Kyle brings nearly two decades of experience within the Keystone Group to the role, having started his career as a Technical Engineer  in 2006. Over the years, Kyle has become a familiar face across the Keystone Group family, contributing to the success of businesses like Keystone Lintels and Keylite Roof Windows. His diverse experience spans sales, quoting, structural engineering, detailing, and logistics – a true testament to his versatility and commitment.

Kyle joined IG Masonry Support as an Account Manager in 2012 and progressed through several project management roles before becoming Project and Engineering Manager in 2019.  His extensive experience with the company makes him a strong candidate for the General Manager position.

In this new role, Kyle will focus on the entire customer experience, ensuring a positive interaction from initial contact through product delivery. He will also continue his important work on the Building Safety Act and company accreditations while contributing to the development of other areas of the business.

Delighted with his promotion, Kyle said: “Since joining the Keystone Group in 2006, I’ve enjoyed working with several of its businesses, including Keystone Lintels, Keylite Roof Windows, IG Lintels, and most recently, IG Masonry Support,” says Kyle. “I’ve been fortunate to have held many varied roles within these businesses, and as General Manager, I’ll leverage all my experience to oversee the customer journey from the initial inquiry through product delivery. I’ve witnessed many changes during my 13 years with IG Masonry Support, and I aim to build on our success and growth by continuing to deliver excellent customer service supported by our unrivaled range of quality products.”

IG Masonry Support believes Kyle’s leadership will be instrumental in the company’s continued growth and solidify its position as an industry leader.

NEWS | ‘Sleep Like A Baby’ campaign launches to champion Building Safety Act compliance

IG Masonry Support is proud to launch our innovative ‘Sleep Like a Baby’ campaign to highlight our company’s unwavering commitment to Building Safety Act compliance, in-house manufacturing excellence and high-quality, accredited products.

Aimed at architects, specifiers and contractors, the campaign showcases our comprehensive approach to quality assurance and safety, backed by numerous industry accreditations and certifications. Operating from our state-of-the-art manufacturing facility in South Derbyshire, our company maintains complete control over production quality through in-house manufacturing processes and rigorous testing protocols.

In a new era of accountability, the campaign cements our reputation and commitment to supporting stakeholders throughout the entire project lifecycle, from initial design and specification through to completion. By maintaining strict control over the manufacturing process and investing in extensive testing and certification, we ensure our masonry support and brick slip products not only meet but exceed current building regulations and safety standards.

Key features that set us apart include:

Commenting on the launch of the campaign, Andy Neal, Managing Director of IG Masonry Support, said: “The Building Safety Act has raised the bar for construction product manufacturers, and rightly so. It is critical that building products are specified for their purpose and manufactured to perform exactly as intended.  Our ‘Sleep Like a Baby’ campaign reflects our absolute confidence in the quality and safety of our products. When specifiers and contractors choose IG Masonry Support, they’re choosing peace of mind.”

The launch of this campaign reinforces IG Masonry Support’s position as a trusted partner in the construction industry, providing architects, engineers, and contractors with the confidence they need to specify and install products that consistently deliver on safety, quality, and performance.

For more information about our commitment to building safety and to learn more about our certified product range, visit our Sleep Like A Baby campaign landing page.

NEWS | Backing the bricklayers of tomorrow

Building product manufacturer IG Masonry Support is delighted to help build the skills of the next generation of bricklayers through its sponsorship of the Stephen Burke Academy Bricklaying Workshop in Swadlincote.

On Thursday 5th December, Burton and South Derbyshire College (BSDC) welcomed teams from IG Masonry Support, along with the Chief Executive of South Derbyshire District Council, Dr. Justin Ives, to officially launch the partnership.

The Stephen Burke Construction Academy (SBCA), located close to the manufacturer’s factory in South Derbyshire, is a purpose-built facility where learners can develop practical skills in realistic working environments. Through this partnership, IG Masonry Support has provided the bricklaying workshop with tools and modern masonry materials, allowing learners to gain industry-recognised qualifications while perfecting their chosen trade in a real-life setting.

A new steelwork rig has been installed at the SBCA, giving students the opportunity to practice building brickwork systems that resemble those used in commercial structures. This advanced setup complements the existing housebuilding elements within the programme, offering a well-rounded skill set.

In addition, IG Masonry Support has donated essential materials, including 25 packs of bricks and an ongoing supply of consumables for workshops, ensuring learners have access to high-quality resources for hands-on learning. Branded T-shirts featuring the logos of IG Masonry Support and BSDC have also been provided for learners. In addition to material donations, IG Masonry Support has offered Continuing Professional Development (CPD) events for both learners and staff, providing valuable opportunities to deepen their knowledge and engage directly with industry experts.

This initiative reflects IG Masonry Support’s dedication to corporate responsibility and community involvement. By partnering with educational institutions, the company aims to inspire the next generation of engineers, construction workers and bricklayers.

Andy Neal, Managing Director at IG Masonry Support, said: “We are delighted to partner with the Stephen Burke Academy and support the development of future bricklaying talent. By providing modern tools and materials, we’re ensuring these learners are trained in the latest construction methods, preparing them for successful careers in the industry. This sponsorship aligns perfectly with our commitment to nurturing the communities in which we operate and inspiring the next generation of construction professionals.”

Director of Curriculum, Geraint Davies added: “We are grateful to IG Masonry Support for these contributions, which have elevated the quality of our brickwork and masonry programmes. Working with local employers is a key part of our curriculum development and these relationships play an important role in preparing students for the workforce and helping them develop the practical skills required for successful careers in the construction industry.”

This partnership marks a major step in bridging the gap between education and industry, allowing students to be equipped with the skills and knowledge needed to excel in the evolving construction sector.

Dr. Justin Ives, Chief Executive of South Derbyshire District Council, said: “We are delighted to see this partnership between IG Masonry Support and Burton and South Derbyshire College. This collaboration will provide invaluable opportunities for young people in our area to develop the skills they need to succeed in the construction industry. It’s great to see local businesses supporting our community in this way.”

NEWS | Paul Graham promoted to Director

IG Masonry Support, part of The Keystone Group, has promoted Paul Graham from General Manager to Director, to further strengthen IG’s offering to its valued customers across the UK and Ireland.

Paul has been an integral member of the Keystone Group team for over 19 years, starting as a Technical Sales Engineer for Keystone Lintels in 2005. Over the years, he has been a driving force behind the success of the company, from project managing major renovations at our Cookstown and Swadlincote sites to leading innovative product development.

In 2012, Paul took on a new challenge as Special Project Team Lead, exploring new product opportunities in both the commercial and residential sectors. This led him to a full-time role in Swadlincote in 2013, where he was instrumental in the launch of IG Masonry Support.

Paul’s career trajectory has been characterised by his continuous passion for innovation and customer service. He said: “My journey with the Keystone Group has been incredibly rewarding. I’ve been exposed to many different roles and gained significant experience in both the Keystone Lintels and IG Masonry Support businesses.

“What’s kept me here for all these years is the commitment the company has for its people and customers. The company’s continuous drive to deliver outstanding products and services to the construction industry means no two days are the same and we’re always working on the next exciting development.

“Taking on this new role, I’m committed to building on our success and ensuring that IG Masonry Support remains at the forefront of the industry and we continue delivering outstanding value to our customers.”

NEWS | Andy Neal celebrates 20 years at Keystone Group

IG Masonry Support is proud to recognise the exceptional contribution of its Managing Director, Andy Neal, who has reached a significant milestone of two decades of dedicated service within the Keystone Group.

Andy joined the company in 2004 as Operations Manager at Keystone Lintels and has thrived in many roles including Operations Director, Sales Director and Keystone Group Operations Director. He subsequently took on the role of Managing Director at IG Masonry Support during its inception in 2015 and has remained in the role since. His strategic vision, unwavering commitment, and inspirational leadership have been instrumental in driving the company’s growth and success.

Owen Coyle, Divisional CEO of the Keystone Group, said: “Throughout his career at Keystone, Andy has fostered a positive and supportive work environment, inspiring countless team members to achieve their best. His passion for the industry and his dedication to Keystone Group have been invaluable assets to our company. Congratulations Andy on your 20 year anniversary and thank you for your dedicated service.”

Andy explained what has kept him at the company over the years and his fondest memory: “It has been a privilege to work with such passionate, dynamic people over the past 20 years. To see the growth of the Group over this time has been phenomenal.

“One of the pinnacle moments for me was when Keystone purchased IG Lintels in 2006. They were one of the major players in the industry at the time and our biggest competitor. This acquisition consolidated our position in the marketplace as the UK and Ireland’s largest steel lintel manufacturer.”

Keystone Group extends its sincere congratulations to Andy for his outstanding achievements and continued contributions to the company.

 

Pictured (left to right): Owen Coyle (Divisional CEO) presents Andy Neal (Managing Director) with Long Service Award.